Customer Support Team Leader

The Gig Are you looking for your first job or aiming to level up in your career Weve got an awesome role for you! Join us as a Customer Support Team Leader and make a real impact in the international voice process. What You'll Do - Lead a team of customer support agents, guiding them toward success. - Handle escalated customer issues with grace and professionalism. - Train new team members, helping them find their footing. - Monitor team performance and share feedback to encourage growth. - Collaborate with other departments to improve overall service quality. - Analyze customer feedback to help shape future customer support strategies. What You Need - Proven experience in an international voice process environment. - Strong background in customer support roles. - Great communication skills and a friendly vibe that puts customers at ease. - Ability to motivate and inspire your team members. - Flexibility to adapt to changing demands and needs. What's In It For You Youll learn how to lead a team, manage challenges, and enhance your problem-solving skills. This role will supercharge your career journey, giving you valuable experience that sets you apart. Lets grow together!