Desktop Support Team Lead
Posted Updated
Summary
Leads a desktop/EUC support team in Wakefield, supervising day-to-day end-user computing support, hardware and software troubleshooting, and service desk operations. Core technologies include Microsoft Windows, Active Directory, Exchange, Citrix, TCP/IP networking, backup/recovery, endpoint security, and ITSM tools.
Salary: £? - ? per year Requirements: Previous experience leading or supervising an EUC, Desktop Support, ICT Support, or Service Desk team Knowledge of Microsoft Windows, Active Directory, Microsoft Exchange, Citrix, TCP/IP networking, remote access technologies, backup and recovery solutions, endpoint security and antivirus Experience with desktop, laptop, and peripheral support; hardware deployment and troubleshooting; and IT service management (ITSM) tools Responsibilities: Lead, motivate, …