IT Assistant / Executive
Summary
Internal IT support role keeping the company's systems running: day to day involves supporting desktops, printers, LAN/Wi-Fi and servers, troubleshooting hardware/software issues, performing backups and updates, and supporting business systems like ERP, MES, and payroll. Core tech includes Windows, Microsoft 365, and basic networking/server administration.
Salary: RM 3,500 – RM 5,000 per month
Benefits :Variable Bonus
Purpose:
Responsible for providing technical support and maintaining the company's IT systems, including computer hardware, software, network infrastructure, servers, and IT equipment to ensure smooth business and production operations.
Responsibility
Provide technical support for computer hardware, software, printers, and IT equipment.
Install, configure, and maintain desktop computers, laptops, operating systems, and business applications.
Assist in managing and maintaining the company's network infrastructure, including LAN, Wi-Fi, routers, switches, and Internet connectivity.
Support server administration, user accounts, email systems, and file sharing services.
Troubleshoot hardware, software, network, and system issues promptly.
Perform system backups, software updates, and antivirus maintenance.
Maintain IT inventory, asset records, and technical documentation.
Support ERP, MES, attendance, payroll, and other business systems.
Coordinate with external vendors for IT maintenance, equipment procurement, and technical support.
Ensure compliance with company IT policies and cybersecurity requirements.
Requirements
Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
Minimum 2–3 years of relevant IT support experience. (If for Assistant, minimum 1–2 years)
Basic knowledge of Windows operating systems, Microsoft 365, networking, and server administration.
Good troubleshooting and problem-solving skills.
Ability to work independently and as part of a team.
Working hours:
Mon to Fri, 8am to 5:30pm