IT Executive ( Technical)
Salary: RM 3,500 – RM 4,500 per month
About the role
To provide technical support and maintain the company's IT infrastructure, systems, hardware, and network to ensure smooth daily operations across offices and warehouse facilities.
Key responsibilities
Provide technical support to employees for hardware, software, computers, laptops, printers, and other IT equipment
Troubleshoot and resolve IT-related issues promptly
Install, configure, and maintain computer hardware, software, and operating systems
Provide support for email, Microsoft 365, user accounts, and access permissions
Maintain and troubleshoot network connections, Wi-Fi, routers, switches, and internet connectivity
Monitor system performance and ensure IT equipment operates efficiently
Perform regular system updates, preventive maintenance, and basic data backup
Provide technical support for warehouse equipment, including barcode scanners, label printers, handheld devices, and workstations
Maintain an updated inventory of IT equipment, software licences, and assigned devices
Maintain records of IT incidents, support requests, and troubleshooting activities
About you
Diploma or Degree in Information Technology, Computer Science, or a related field
Minimum 2–3 years of relevant IT technical support experience
Good knowledge of computer hardware, software, operating systems, and networking
Familiarity with Microsoft 365, Windows, LAN/WAN, and basic IT security
Experience supporting warehouse systems and equipment is an advantage
Good troubleshooting, communication, and problem-solving skills
Able to work independently and provide support across different company locations