IT Manager
Description
Key Responsibilities
Manage and oversee the overall site IT infrastructure, ensuring system availability, reliability, and operational continuity.
Maintain and support computers, network infrastructure, Wi-Fi connectivity, NAS, storage systems, and external storage devices.
Manage and maintain data collection devices and IT systems used in production and operational processes.
Oversee basic cloud services and ensure appropriate integration with existing site IT infrastructure.
Monitor IT infrastructure performance and proactively identify potential technical issues or system disruptions.
Provide technical support and troubleshooting for hardware, software, network, and connectivity-related issues.
Coordinate with vendors and external IT service providers for infrastructure maintenance, technical support, and system implementation.
Establish and implement IT policies, procedures, and operational standards to ensure effective management of site technology resources.
Ensure data availability, storage reliability, backup procedures, and appropriate access controls.
Support production teams by ensuring reliable IT systems and data-transfer workflows.
Manage IT assets, equipment inventory, maintenance schedules, and related documentation.
Ensure IT infrastructure and operations comply with company standards and relevant security requirements.
Requirements / Qualifications
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
Minimum 5–8 years of experience in IT infrastructure, network administration, or IT operations, with managerial or supervisory experience preferred.
Solid technical knowledge of computer hardware, networking, Wi-Fi, storage systems, and power infrastructure.
Hands-on experience managing NAS and storage systems is strongly preferred.
Familiarity with basic cloud services and data-transfer workflows.
Experience supporting IT infrastructure in manufacturing, industrial, or production environments is an advantage.
Strong troubleshooting, analytical, and problem-solving skills.
Good coordination and communication skills, with the ability to support both technical and non-technical stakeholders.