IT Service Desk Analyst
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Summary
Hybrid IT Service Desk Analyst role in Oldbury, West Midlands (2 days office, 3 days home), full-time for an initial 6 months, focused on service delivery and user experience within a structured IT support environment. Prior IT experience isn't essential — clear communication and a customer-service mindset are the priority.
Job Title: IT Service Desk Analyst Customer Service Focus Job Type: Full-time - 6 Months Initially Working Pattern: Hybrid 2 days office-based, 3 days from home Start Date: ASAP We are recruiting an IT Service Desk Analyst to join a friendly and supportive Service Desk team. This role sits within a structured IT support environment but is primarily focused on service delivery and user experience. Previous IT experience is not essential what matters is your ability to communicate clearly, manage…