IT Support Executive / Team Lead (Based in HQ Singapore office)

Salary: $4,000 – $6,000 per month

Key responsibilities

• Investigate, troubleshoot, and provide solutions to user

• Troubleshoot hardware/software issues on virtual server, windows server, network connection

• In charge of Server preventive maintenance, back-up procedures, network

• Provide technical support on inventory and accounting solution

• Prepare & update all system documentation

About you

• Diploma or Degree in Information Technology or equivalent

• Experience with setup, troubleshooting, maintenance of windows servers, virtual machines (Citrix) remote desktop, router, Fortinet firewall, VPN

• Experience with setup of VLAN, VOIP, backup software

• Strong communication, interpersonal and customer relationship building skills

• Motivated in problem solving

• Able to work as a team and independently