IT Supporter (Deutsch & Englisch)

Tasks

• Providing IT support to users via phone and email
  
• Processing, tracking and documenting tickets
  
• Cooperating with customers and 2nd-level support teams
  
• Maintaining and continuously developing the knowledge base
  
• Contributing ideas to improve processes and the user experience

Expectations

• You have at least 1 year of experience in IT support, service desk or IT help desk
  
• You have very good German and English language skills (C1 level)
  
• You have a service-oriented approach and enjoy solving problems
  
• You are interested in new technologies and digital solutions
  
• You communicate confidently and enjoy working with people

Benefits

• 100% coverage of commuting costs
  
• Private health insurance including an additional dental package
  
• Monthly fitness subscription (Life1)
  
• SZÉP Card for food, leisure and accommodation
  
• Additional vacation days
  
• 50% home office opportunity
  
• Internal training and development programs
  
• Team-building and various company events
  
• A modern, international working environment where innovation and empathy go hand in hand
  
• Workplace: Budapest, District VIII