L1.5 Desktop support Engineer

Hiring: L1.5 Technical Support Engineer

Experience: 1+ Year in Technical Support

Shift: Day Shift

Working Days: 5 Days a Week

Language: Hindi Speaking Mandatory

Cab Facility: Both-Way Cab Provided

Job Description:

We are looking for an experienced L1.5 Technical Support Engineer to provide technical assistance to customers for laptops, desktops, printers, and related software.

Key Responsibilities & Skills

• Troubleshoot hardware and software-related issues.
• Good knowledge of Windows OS installation, configuration, and troubleshooting.
• Experience in printer setup and troubleshooting (Inkjet/LaserJet).
• Knowledge of computer hardware, MS Office, and common software applications.
• Basic networking knowledge (LAN, WAN, IP, DNS, Wi-Fi).
• Experience with network printers and LAN configurations.
• Good communication and customer-handling skills.
• Ability to resolve technical queries and provide effective solutions.

Eligibility Criteria:

• Minimum 1+ year of relevant technical support experience.
• Hindi communication is mandatory.
• Good verbal and written English communication skills.
• Strong troubleshooting and problem-solving abilities.

Contact for Applications

Mahadev 6363898734