Management and Program Analyst
Summary
Analyze and improve USCIS operations by studying workflows, building dashboards, and proposing process changes to boost efficiency and decision-making.
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analyst, you will deliver comprehensive administrative and analytical support, driving projects and studies that enhance organizational functions and contribute to the continuous improvement of overall operations..
Perform moderately complex analytical studies and projects to assess program effectiveness and operational efficiency.
Develop and maintain dashboards and other reporting systems to effectively monitor program deliverables and provide management with meaningful insights for informed decision making.
Design, test, and implement new or modified work methods and automated procedures to enhance administrative and program support functions.
Review data to ensure accuracy and completeness while proactively identifying and resolving discrepancies through correction or clarification.
Provide briefings and present solutions to management officials and cross-functional teams to address identified challenges and drive improvements.
Work may require walking, standing, bending, lifting, and carrying items up to 25 pounds such as papers or books.
Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. LOCAL COMMUTING AREA: This job is for individuals who currently reside within the local commuting area or, if selected, are willing to establish their permanent residence within the local commuting area of the announced duty location(s) you are applying for. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Probationary Period: You may be required to serve a probationary period of 1 year.