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Presales Consultant

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Description

Job Title: Presales Consultant
Experience: 8+ Years
Location: Jakarta, Indonesia.

About the Company:
Our client is a fast-growing product-based technology company specializing in IT Infrastructure & Operations (I&O) solutions. With strong expertise in network management and enterprise IT systems, the organization delivers integrated platforms that help businesses enhance service delivery and operational efficiency. The company has established a solid presence across global markets through innovation, product excellence, and customer-centric solutions.

Role Overview:
We are looking for an experienced Presales Consultant to support business expansion in the SEA region. This role involves working closely with sales teams, partners, and customers to provide technical expertise, deliver product demonstrations, and design tailored solutions that meet client requirements.

Key Responsibilities:

  • Collaborate with the sales team to understand customer requirements and propose suitable solutions.

  • Deliver product presentations and demonstrations for IT solutions such as NMS and ITSM platforms.

  • Provide technical support during the presales lifecycle including requirement gathering and solution design.

  • Address customer queries and resolve technical concerns to support deal closure.

  • Assist in preparing proposals, RFPs, and RFIs.

  • Build strong relationships with customers and channel partners.

  • Stay updated with product knowledge and competitor offerings.

Required Skills:

  • Strong understanding of network management concepts and protocols (SNMP, NetFlow, Syslog, REST APIs).

  • Experience with NMS tools such as SolarWinds, Nagios, PRTG, or similar platforms.

  • Strong communication and presentation skills.

  • Ability to explain technical concepts to both technical and business stakeholders.

  • Experience working with sales teams and customer-facing roles.

Preferred Skills:

  • Certifications such as CCNA, CCNP, or equivalent.

  • Experience in ITSM or enterprise IT solutions.

  • Exposure to ASEAN/SEA market.

  • Experience working with channel partners and distributors.

Eligibility / Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or related field.

Other Details:

  • Notice Period: Immediate to 30 days

  • Work Type: [Full-time]



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