Production Support Engineer

We are seeking a skilled Production Support Engineer to join our team. The ideal candidate will be responsible for ensuring the stability and performance of our production systems. You will play a critical role in managing production incidents, providing L3 support, and troubleshooting issues that arise in our production environment. Your expertise in Python and Linux will be essential in diagnosing and resolving technical problems efficiently. Key Responsibilities: - Monitor and maintain production systems to ensure optimal performance and stability. - Provide L3 support for production incidents, working closely with development teams to resolve issues. - Troubleshoot and diagnose problems in production environments, utilizing your skills in Python and SQL. - Collaborate with cross-functional teams to implement solutions that enhance system reliability. - Document incidents and resolutions to improve knowledge sharing and future incident management. - Participate in on-call rotations to provide after-hours support as needed. Required Skills: - Strong experience in production stability and incident management. - Proficiency in Python and SQL for troubleshooting and automation tasks. - Familiarity with Linux operating systems. - Excellent problem-solving skills and the ability to work under pressure. - Strong communication skills to effectively collaborate with team members and stakeholders. If you are passionate about maintaining high availability and performance in production systems and have the required skills, we encourage you to apply for this exciting opportunity.