Service Desk Analyst
Posted Updated 2
views
Summary
Frontline ICT Service Desk Analyst, recruited by Davidson Technology for a leading Federal Government Agency in Brisbane CBD. Day to day you are the first point of contact for end users, investigating, diagnosing and resolving incidents and service requests across desktop systems, applications, hardware, mobile devices and peripherals.
About the Company Davidson Technology are working with a leading Federal Government Agency to secure an experienced Service Desk Analyst to support end users of IT systems and services. About the Role As the Service Desk Analyst, you will provide responsive, high-quality frontline ICT support as the first point of contact for users, investigating, diagnosing and resolving incidents and service requests across desktop systems, applications, hardware, mobile devices, peripherals and the agency’s …