ServiceNow Business Analyst
Summary
Analyzes and improves Florida Department of Revenue’s business processes using ServiceNow, gathering requirements and collaborating with stakeholders to implement enterprise solutions.
ResiliEnt Business Solutions is seeking an experienced ServiceNow Business Analyst on behalf of our client, The Florida Department of Revenue, to lead business analysis, requirements management, stakeholder engagement, and business process improvement activities supporting the Department''s enterprise ServiceNow implementation. The selected consultant will work closely with business and technical stakeholders to analyze current processes, define business requirements, validate solutions, and en…