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Role Purpose To lead the operation and continuous improvement of Telecel's charging, billing, mediation, intelligent network, and VAS platforms, ensuring service reliability, revenue assurance, excellent customer…
Job Title: Incident & Release Manager (Banking Operations) Job Summary We are seeking an experienced Incident & Release Manager with over 7 years of IT service management background to join our dynamic banking…
Overview The Senior Operations Analyst is responsible for leading the Financial Operations (FinOps) discipline for the CRM platform, including budget management, cost transparency, and optimization. The role owns…
Job Title: Site Reliability Engineering (SRE) Lead Location: Hyderabad / Mumbai Employment Type: Full-Time About SID Global Solutions SID Global Solutions (SIDGS) is a leading Digital Engineering and Technology…
Coordinate and track the remediation of IT audit points in collaboration with IT teams and internal/external auditors. Conduct root cause analysis for audit findings and document corrective action plans. Develop,…
Act as first level support for incidents and service requests received. A cts as the key contact for on-site and remote users for terminal and production problems and inquiries. Act as further escalation point for any…
SIMNET is a leading provider of cloud computing services and solutions. Founded in 2008, SIMNET has a long history of providing a range of cloud computing services, including infrastructure as a service (IaaS),…
System Monitoring: Implement and manage monitoring solutions to ensure the continuous availability and performance of IT systems. Incident Management: Identify, diagnose, and resolve IT incidents to minimize downtime…
Provide Level 2/3 application support for Dynamics 365 CRM. Troubleshoot production issues impacting customer onboarding, servicing, or complaints. Support incident, problem, and change management in line with ITIL and…
Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards. Oversee the collection and management of data related to IT operations, including service delivery,…
Design, implement, and monitor information technology systems at a data center. Monitoring and maintaining DC equipment, resolving issues as they arise, and planning for future growth or changes in technology.…
About the Role: We are seeking an experienced and proactive Windows Server Administrator to join our infrastructure operations team. This role will focus on the implementation, installation, configuration, and ongoing…
Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues. Responsible for providing on-time problem resolution. Ability to work with different levels of…
Roles & Responsibilities : The Infrastructure Service Delivery Manager is responsible for overseeing the delivery, operation, and continuous improvement of infrastructure services across both Cloud and On-Premises…
Who we are Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join…
Are you an experienced Service Desk Engineer or Systems Administrator looking to take the next step into infrastructure and data centre operations? Do you enjoy hands-on technical work, solving problems onsite, and…
Data Discovery Engineer Location: Kraków Work model: Hybrid – 6 days per month in the office Cooperation: B2B via Antal We are looking for a Data Discovery Engineer to join a team responsible for the operation and…
Bachelor’s degree in Computer Science, Information Technology, Engineering (Computer/Telecommunications), or a related field. Minimum of 10 years of experience in Software Engineering, DevOps, and/or Cloud…
Primary Details Time Type: Full timeWorker Type: EmployeeThe Software Engineer designs, codes, tests, corrects, and documents complex programs and scripts from agreed specifications and subsequent iterations, using…
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