IT Executive

Salary: RM 3,000 – RM 4,500 per month

Key responsibilities

• Provide daily IT support, troubleshooting, and maintenance for computers, laptops, printers, software, and Microsoft 365 applications.

• Monitor IT systems, antivirus protection, security updates, and system performance to ensure smooth operations.

• Develop, update, and maintain Power BI reports and dashboards based on business requirements.

• Provide first-level support for SAP Business One, including user access, system navigation, and basic troubleshooting.

• Assist in IT infrastructure maintenance, including LAN, Wi-Fi, network connectivity, servers, and user account administration.

• Maintain IT asset inventory, including hardware allocation, repairs, replacements, and purchasing requests.

• Provide technical and audio-visual support for management meetings, Microsoft Teams meetings, and corporate events.

• Maintain IT documentation, incident records, and coordinate with vendors to resolve technical issues.

• Perform other IT-related duties as assigned by management.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or related fields.

• Preferably 2–3 years of working experience in IT support or related roles.

• Good knowledge of Windows, Microsoft 365, hardware, software, and network troubleshooting.

• Basic knowledge of Power BI, Power Query, SQL, or DAX will be an added advantage.

• Familiarity with SAP Business One or other ERP systems is preferred.

• Basic understanding of IT security, networking (LAN, Wi-Fi, DNS, DHCP), and system maintenance.

• Knowledge of Windows Server, Active Directory, and backup systems is an advantage.

• Strong problem-solving, communication, and organizational skills.

• Able to work independently and provide occasional after-hours support when required.