IT Helpdesk
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Summary
Helpdesk engineer providing IT support to EMEA users at a Japanese company's Central London office: handling tickets with a support vendor, administering Windows Server and Microsoft 365 (Entra ID, Intune, Exchange, SharePoint, Defender), and managing PCs and mobile devices. Full-time onsite, 35 hours per week.
Salary: £40,000 - 50,000 per year Requirements: Strong knowledge of Windows OS, Microsoft 365, Entra ID, Intune, Exchange, SharePoint, and Defender. Experience in licence administration and system administration. 6 years of experience as an IT support or infrastructure engineer. Basic understanding of IT security and network/infrastructure. Familiarity with Japanese culture is a plus. Responsibilities: Provide IT support to our users in the EMEA region. Communicate with our support vendor until…