IT Technical Support Executive

• Provide technical assistance to employees and customers regarding hardware, software, and IT systems.
• Diagnose and troubleshoot computer, network, printer, and application-related issues.
• Install, configure, and maintain computer systems, operating systems, and software applications.
• Respond to technical support requests through phone, email, chat, or ticketing systems.
• Maintain records of incidents, resolutions, and recurring technical problems.

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