ServiceNow SRE ITSM Specialist

We are seeking a skilled ServiceNow SRE ITSM Specialist to join our dynamic team in Maharashtra. The ideal candidate will have a strong background in ServiceNow, Site Reliability Engineering (SRE), and IT Service Management (ITSM). This role is crucial for ensuring the reliability and performance of our IT services and platforms. Key Responsibilities: - Collaborate with cross-functional teams to design, implement, and maintain ServiceNow solutions that enhance IT service delivery. - Utilize your expertise in SRE principles to monitor and improve system reliability, availability, and performance. - Develop and maintain scripts using string scripting to automate processes and improve operational efficiency. - Engage in incident management and problem resolution, ensuring timely responses to service disruptions. - Provide support for ITSM processes, ensuring alignment with best practices and organizational goals. - Participate in capacity planning and performance tuning to optimize the ServiceNow platform. - Stay updated with the latest trends and technologies in ServiceNow and ITSM to continuously improve service offerings. Required Skills: - Proficiency in ServiceNow platform and its functionalities. - Strong understanding of ITSM frameworks and best practices. - Experience with SRE methodologies and practices. - Ability to write and maintain scripts for automation and process improvement. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills to work effectively with various stakeholders. If you are passionate about leveraging technology to improve IT service delivery and have the required skills and experience, we encourage you to apply for this exciting opportunity.