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IT Support Technician
Entry-level IT Support Technician in Maharashtra providing technical assistance to clients and internal teams: responding to user inquiries, troubleshooting hardware and software issues, and installing/configuring IT equipment. Aimed at fresh graduates with IT service desk basics and strong communication skills.
Client Support Associate
We are seeking a dedicated Client Support Associate to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role…
Tier I Service Technician
The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous…
IT Service Desk Analyst
First-line IT Service Desk Analyst in Hyderabad: troubleshoots hardware, software and network incidents for users, manages requests and incidents under ITIL/ITSM practices and SLAs, documents resolutions in ServiceNow, and escalates complex issues to other IT teams.
Tier 2 Helpdesk Technician
Tier 2 helpdesk technician on the Air Force EITaaS contract, handling escalated IT issues that Tier 1 can't resolve: advanced remote troubleshooting, ServiceNow ticketing/documentation, and mentoring Tier 1 staff on a 24/7 shift schedule. Requires DoD Secret clearance eligibility and an IAT Level II certification.
Workplace Technology Support Engineer - Executive Support
Provides white-glove, high-touch technology support for Hasbro/Wizards of the Coast executives — workstations, mobile devices, AV and conference-room systems, and high-visibility meetings and events, with required travel — while also handling advanced enterprise endpoint support, documentation, and automation across Windows/macOS, ServiceNow, and collaboration platforms.
Program Manager / Operations Manager
Experienced Program/Operations Manager based in Bangalore (Electronic City, on-site) to run multiple IT infrastructure projects and lead a 50+ person managed-services team: service desk, end-user support, data center operations (servers, storage, networks, backups), SLA/KPI/CSAT/MTTR reporting, rostering, and client escalations.
Client Support Associate
We are seeking a dedicated Client Support Associate to join our team in the Chandigarh Region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role…
Technical Support Engineer
First-level technical support engineer troubleshooting hardware, software, and networking issues for clients, managing service desk tickets, and supporting IT services like ServiceNow, Active Directory, and Office 365. Based in Bangalore or Pune.
L1 Service Desk Agent
Level 1 IT service desk agent supporting KMD Brands' internal users: resolves hardware, application, and password/access issues by phone or self-service ticket, manages incidents, requests, and escalations in Halo ITSM, communicates via Teams/email, and contributes a knowledge base article monthly.
Ведущий инженер Linux ( г. Колпино)
Leads Linux server and desktop support in Kolpino, maintaining infrastructure, automating tasks with scripts, and handling user requests via Service Desk.
Service Desk Analyst
First-line IT support role: the analyst fields incoming user requests, diagnoses and resolves issues with Active Directory, Office 365 and other Microsoft applications, manages tickets in ServiceNow, sets up user accounts, and documents support work. On-site positions in Bangalore, Hyderabad, or Pune.
Training Manager
We are seeking a dedicated and experienced Training Manager to lead our training initiatives and enhance the skills of our workforce. The ideal candidate will be responsible for conducting Training Need Analysis (TNA)…
Desktop Support Engineer
On-site desktop support engineer at ITC Ltd's Cuffe Parade office in Mumbai: builds and configures Windows 10/11 desktops/laptops, manages Active Directory accounts and user profiles, supports standard apps (MS Office, Outlook, Lotus Notes, CrowdStrike, SAP client), and handles basic network, LAN and video-conferencing support.
Kierownik Działu Service Desk (k/m)
Manages a 4-5 person 1st/2nd line service desk for an internal IT team: runs ITIL 4/5-based incident/problem processes in Jira Service Management, administers Microsoft 365/Entra ID, MDM and backups, monitors infrastructure and SLA/KPI quality, and oversees assets, onboarding/offboarding and vendors. On-site in Prandocin-Iły, Poland.
Service Desk Engineer / Immediate Joiner
Service Desk Engineer in Prabhadevi, Mumbai handling IT user queries: logging, categorizing, prioritizing and assigning incidents/service requests in an ITSM/ticketing tool, escalating unresolved issues per the escalation matrix, tracking SLA compliance, and maintaining daily open/pending/closed/escalated ticket reports. Immediate joiners sought (2-7 yrs).