IT Executive
Description
Salary: RM 3,000 – RM 3,700 per month
About the role
The IT Executive manages ICT assets and provides comprehensive IT support across the organisation. This role is responsible for maintaining IT infrastructure, ensuring system reliability, and implementing security measures to safeguard organisational data and systems.
Key responsibilities
Manage ICT assets, including computers, laptops, printers, software and other IT equipment, ensuring proper maintenance and inventory records
Install, configure, maintain and troubleshoot computer hardware, software and peripheral devices
Administer servers, databases, corporate email systems and other IT applications to ensure system availability and reliability
Maintain network infrastructure, including LAN/WAN connectivity, network devices and structured network cabling
Diagnose and resolve technical issues involving IT equipment, systems and network connectivity within established timelines
Implement ICT security measures, system backup and recovery procedures, and appropriate access controls to safeguard organisational data and systems
Manage IT support requests in accordance with established standard operating procedures (SOPs) and maintain records of technical support activities
Evaluate IT requirements and recommend suitable technologies or infrastructure improvements to enhance operational efficiency
About you
Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field
Minimum of two (2) years of relevant working experience in IT technical support, infrastructure management or network administration
Practical knowledge of computer hardware, operating systems, software installation, network configuration and structured network cabling
Knowledge of server administration, database management, email systems, IT security and data recovery
Strong analytical and problem-solving skills, with the ability to manage technical tasks independently and prioritise work effectively
Good communication skills, integrity and a strong sense of responsibility when handling user support and confidential information