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Temporary 2-month junior monitoring analyst role in Surquillo, Lima: monitors web performance platforms, supports online fiber-service activations with troubleshooting, and tracks/escalates tickets in a ticketing system. Requires 2+ years of N1/N2 support experience and tools like Nagios, Zabbix, SolarWinds, plus SQL.
Data Engineer at Stefanini IT Solutions Peru focused on ongoing application support, working with the Google Cloud data stack — BigQuery (incl. federation), Cloud Functions, Cloud Run, Cloud Storage — writing Python scripts, REST APIs and microservices, plus reporting with Power BI and MicroStrategy.
Service Manager / Delivery Lead at Stefanini IT Solutions Peru, based in Miraflores, Lima. Owns end-to-end IT service delivery: acting as main client contact, tracking KPIs/SLAs, managing staff, billing, escalations, and service improvement. Requires 3+ years as an IT Service Manager; PMP, ITIL, and agile/SAFe certifications are desired.
On-site Level 2 technical support role in San Isidro, Lima: helping end users by phone, email, and in person, troubleshooting hardware/software (desktops, laptops, printers, mobile devices), applying updates and patches, logging tickets, escalating complex issues, and joining an on-call rotation. Core stack: Windows, Microsoft Office, basic networking, and ITIL.
On-site help desk coordinator in Miraflores, Lima who manages and supervises technical support delivery to clients, sets service standards and best practices, follows up with clients to find improvements, reports on team productivity, and trains help desk analysts. Requires ITIL and Scrum knowledge.
Junior SCCM (MECM) analyst at Stefanini in Miraflores, Lima, supporting endpoint management: workstation encryption, reading SCCM logs, Windows 10 operations, and BIOS/hardware configuration, plus user support and technical reporting. Requires 1.5+ years in workstation encryption and intermediate SCCM knowledge.
Junior SOC analyst at Stefanini Peru: monitors SIEM tools, detects/classifies and resolves security incidents, tracks vulnerabilities, and supports incident response while reporting alerts to clients. Requires 1+ year of SOC experience and knowledge of SIEM, threat hunting and alert management.
Remote Java developer at IT outsourcing firm Stefanini Peru, handling client requirements end to end (analysis, design, build, testing, release), likely for banking clients. Core stack: Java 6-8, Spring/Spring Boot, JBoss, REST APIs, Oracle DB, JUnit, GitHub, and CI with Bitbucket, Jenkins, SonarQube.
Junior functional QA role at Stefanini Peru focused on validating and supporting test/non-production environments: handling incidents, deploying Jars/APIs/microservices, monitoring applications, and tracking errors. Core stack includes Postman, SoapUI, SQL/PL-SQL, Azure, IBM Cloud, Jenkins, GitLab, Git Bash and Kubernetes.
N1 help desk role in Miraflores, Lima: register user incidents, track tickets to closure, and provide desktop/remote support for hardware, software (Microsoft Office) and basic network issues, escalating complex cases. Requires 1 year of help desk experience, ITIL knowledge, and remote-support tools.
N1 Help Desk role in Miraflores, Lima: receiving, registering, and resolving user incidents and requests via defined channels, closing tickets, and providing basic software, hardware, network, and Microsoft Office support, escalating complex cases to second level. Requires ITIL knowledge and remote-support tools.
Incident manager at Stefanini Peru handling the full first-level incident lifecycle: triage, diagnosis, initial support, escalation to 2nd/3rd level via the ticketing tool, and verified closure. On-site role in Miraflores, Lima, requiring ~3 years in technical support/incident management and ITIL methodology.
Analista/desarrollador .NET en Stefanini IT Solutions Perú (Miraflores, Lima): analiza, diseña e implementa requerimientos, realiza pruebas y pases a producción, da mentoring y planifica con metodologías ágiles y tradicionales. Stack: C#/.NET (Framework 3.5+), MVC, WCF, SQL Server/Oracle, React y microservicios.
Junior help desk (Mesa de Ayuda N1) analyst at Stefanini Peru providing remote technical support to users via phone, chat and email, resolving hardware/software incidents and following up on registered tickets. Requires 1 year of help desk experience, ITIL V3+ certification, MS Office, and remote-support/ticketing tools.
Tier-2 technical support role providing on-site (in-person) support in Lima for users' applications and hardware such as PCs, servers, and mainframes. The role troubleshoots known issues, coordinates with network services and software engineers to restore service, and manages incidents via ticketing systems, with 3 years of helpdesk experience required.
Monitoring and maintenance analyst for ATMs (cajeros automáticos): supervises ATM performance, monitors security, performs preventive maintenance, and resolves incidents. Requires 1+ year of experience, ITIL knowledge, and 24x7 shift availability, on-site in Miraflores, Lima.
Hybrid/on-site L1 technical support role in Lima, Peru at IT services firm Stefanini, covering three help-desk profiles. Day to day: ticket management, Windows/Mac and hardware support, Office 365, ITSM/ITIL processes, and SAP N1 support (MM, SD, authorizations) for the L1 profile; English B2/C1 is expected.
Level-2 technical support role at Stefanini Perú: troubleshooting PCs/laptops at the hardware and software level, resolving user incidents via remote control, updating ITSM tickets, and guiding end users with office software. Requires an IT qualification, ITIL Foundation, and 2 years of Windows help-desk experience.
Backend .NET developer in Miraflores, Lima who analyzes, designs, develops, deploys, and supports applications in Agile project teams — building with C#/.NET (.NET Core), REST APIs and Web Services, SQL Server, and cloud platforms (AWS/Google/Rackspace), plus incident resolution, user support, and source code management, with OWASP-based security awareness.
Front-end developer at Stefanini's Lima office building scalable applications with React Native, React.js, Node and AngularJS (plus some Java), taking part in the full development cycle within Agile/Scrum teams and applying OWASP security practices.
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